Network Support Services
Quality of Service is a measure of how the customer feels the service provided by the network. QoS is an external measure often supported through drive test programs. This measure provides the customer perspective of Network Quality.
Network performance is a measure of how effectively and efficiently the network is functioning. Network performance is an internal measure mainly derived from Network Management data. This measure provides an Engineering perspective of network quality. We offer following support services
- Provide Subscriber perceived network experience
- Benchmark performance against competitors
- QoS reports for Senior Management
- Analysis and evaluation of network upgrades
- Acceptance testing of new networks / new regional rollouts
- Independent benchmarking of vendor equipment
- Continuous monitoring to highlight SLA violation
- Provision of Engineering data for further analysis
- End to End Network Audits and orchestration for enhancing operation productivity and user experience
- War on waste- increase CAPEX productivity thorough SMART planning and optimization